Being a small business owner requires not only technical skills but soft skills, as well. The accumulation of these soft skills is referred to as having high emotional intelligence. Emotional intelligence is defined as the ability to understand what you and others are feeling and to appropriately respond. It's one thing to understand that someone else is having a problem, but knowing how to respond appropriately is a completely different issue. It is here that people often struggle. However, business owners need to rise to the challenge of developing their emotional intelligence skills so that they can be more effective leaders. Here are 3 tips to enhance your emotional intelligence.
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